Terms & Conditions — Dawson's Detailing

1. Acceptance of Terms

By booking or receiving services from Dawson's Detailing ("we," "us," "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services

We provide high-end mobile auto detailing, paint correction, ceramic coating, and related services throughout DC, Maryland, Virginia, and nationwide for concours and commercial work. Service descriptions, timelines, and pricing are estimates and may vary based on vehicle condition.

3. Booking & Payment

A deposit may be required to secure your appointment. Full payment is due upon completion of service unless otherwise agreed in writing. We accept major credit cards, ACH, and other agreed methods.

4. Cancellations & Rescheduling

We ask for at least 48 hours' notice to reschedule or cancel. Late cancellations or no-shows may forfeit deposits or incur a fee equal to a portion of the booked service.

5. Vehicle Condition & Pre-Existing Damage

We inspect vehicles prior to service and document notable pre-existing damage where feasible. We are not responsible for pre-existing defects, mechanical issues, or damage that becomes visible only after cleaning (e.g., paint chips previously hidden by dirt).

6. Ceramic Coating Warranty

Ceramic coating packages include a warranty as described at time of sale (typically up to 5 years). Warranty coverage requires adherence to recommended maintenance and does not cover damage from accidents, improper washing, harsh chemicals, or environmental fallout not addressed promptly.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

8. Insurance

Dawson's Detailing carries commercial liability insurance. Certificates of insurance are available upon request for collectors, museums, and commercial clients.

9. Photography & Marketing

We may photograph or video vehicles serviced for portfolio, social media, and advertising use. Please notify us in writing before service if you prefer we not publish images of your vehicle.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Reach out anytime via the contact options on this site.